Policy Sections
Last Updated: February 1, 2026
Effective Date: February 1, 2026
1. Introduction & Scope
PAYZOWORK ("we," "us," or "our") operates the secure payment-first delivery platform accessible at www.payzowork.com. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal data, in connection with your use of our services[citation:7].
This policy applies to all users of our Services, including:
- Freelancers/Creators who use our platform to deliver work and receive payments
- Clients who purchase and access delivered work
- Visitors to our website and users of our applications
By using our Services, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and handling your data in an open and transparent manner[citation:3].
2. Information We Collect
We collect several types of information for various purposes to provide and improve our Services to you[citation:3].
Personal Information You Provide
Account Information
Name, email address, phone number, business details, KYC documents for verification.
Financial Information
Bank account details for withdrawals, transaction history, payment method preferences.
Information Collected Automatically
- Log Data: IP addresses, browser type, pages visited, time and date of visits[citation:1]
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: How you interact with our Services, features used, delivery statistics
Information from Third Parties
We may receive information about you from third-party payment processors, KYC verification services, and other service providers as necessary to provide our Services[citation:4].
3. How We Use Your Information
We use the collected information for various purposes[citation:1][citation:3]:
Service Delivery
To provide, operate, and maintain our secure delivery platform and payment processing.
Security & Verification
For KYC verification, fraud prevention, and ensuring platform security.
4. Data Sharing & Disclosure
We do not sell your personal information. We may share your information only in the following circumstances[citation:5]:
With Your Consent
We share information with third parties when we have your explicit consent to do so.
Service Providers
We engage trusted third-party companies to perform functions like payment processing (Razorpay, Stripe), KYC verification, and customer support[citation:4].
Legal Requirements
We may disclose information if required by law, regulation, or legal process.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction[citation:4].
Payment Security
We use PCI-DSS compliant payment processors and never store your complete payment card details on our servers[citation:4].
Encryption
All data transmissions are encrypted using industry-standard SSL/TLS protocols.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data[citation:1][citation:3]:
GDPR Rights (EU/EEA Users)
Right to Access & Portability
Request copies of your data or transfer it to another service.
Right to Erasure
Request deletion of your personal data under certain conditions.
CCPA/CPRA Rights (California Users)
Right to Know
Know what personal information we collect and how it's used.
Right to Delete
Request deletion of your personal information.
To exercise any of these rights, please contact us at privacy@payzowork.com. We will respond to your request within 30 days.
7. Financial Privacy (Gramm-Leach-Bliley Act)
As a platform that facilitates financial transactions, we are subject to the Gramm-Leach-Bliley Act (GLBA) requirements for protecting consumer financial information[citation:8].
Nonpublic Personal Information (NPI)
We protect your nonpublic personal financial information, including account numbers, transaction history, and payment details[citation:8].
Opt-Out Rights
You have the right to opt-out of certain information sharing with nonaffiliated third parties, except as required or permitted by law[citation:8].
Safeguards
We maintain physical, electronic, and procedural safeguards that comply with federal standards to protect your NPI[citation:8].
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date[citation:4].
Notification: We will notify you via email and/or a prominent notice on our Service prior to any material changes becoming effective. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Privacy Officer
Email: privacy@payzowork.com
Phone: +91 9164889734
Mailing Address
PAYZOWORK Privacy Compliance
Bangalore, India